Miles Tharp: Allstate Insurance

Bios

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  Kate Sanchez

  Licensed Sales Agent

  Kate Sanchez, a key member of our team for 10 years, brings her passion for interacting with new people to our agency every day. As a specialist in writing policies for new customers, Kate's approach is personal and thorough, seeing that each customer benefits from qualifying discounts. Her goal is always to make insurance both accessible and advantageous for everyone she works with. Outside of work, Kate is dedicated to her two daughters, aged 10 and 8, balancing her professional commitments with the joys and challenges of motherhood. Her motivation for a career in insurance is rooted in her desire to help people save money, making a tangible difference in their lives. The special bond within our team, akin to a big family, is something Kate values highly. She believes that this close-knit atmosphere not only makes the workplace enjoyable but also enhances the way the team collaborates to serve customers effectively. Kate's personal mantra, “Success is not final, failure is not fatal: it is the courage to continue that counts,” reflects her resilient spirit and commitment to continuous growth, both professionally and personally. Her decade-long tenure at our agency is not just a testament to her loyalty and knowledge but also to her integral role in shaping the friendly and efficient service we are known for.

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  Sarah McCann

  General Manager

  Sarah McCann, our General Manager, brings a passion for protection and relationship-building to her role. Aiming to help each customer be adequately covered for the unexpected and fostering long-lasting relationships are the aspects of her job she values most. Sarah's approach to new customers is centered around open and honest conversations, which she believes are the foundation of trust and strong relationships. With a comprehensive mastery of various insurance types, Sarah's knowledge spans primary home and auto insurance, recreational vehicles, rental properties & additional liability needs. Her role as General Manager allows her to guide customers through their diverse insurance needs with confidence and care. Outside of the office, Sarah is committed to staying active, whether it's working out, riding her bike, or enjoying the outdoors with her children. Her motivation to pursue a career in insurance was driven by the desire for a stable field that also offered the opportunity to make a meaningful impact on people's lives. What makes our team unique is its diversity, with members coming from a variety of backgrounds, including other insurance companies, mortgage companies, and banks. This variety brings a wealth of knowledge and experience that enhances our ability to serve customers comprehensively. Sarah lives by the mantra, “It’s a beautiful day to be alive,” reflecting her optimistic outlook and appreciation for each day. A fun fact about Sarah is her passion for boxing, a sport she loves both to watch and participate in. This enthusiasm for boxing mirrors her dynamic and spirited approach to both her professional and personal life.

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  Stephanie Bojovic

  Licensed Sales Agent

  Stephanie brings enthusiasm and a heartfelt commitment to helping people find the right insurance coverage choices at comfortable prices. Her job satisfaction stems from the daily interactions with customers, where she plays a vital role in helping protect their interests and well-being. Stephanie’s approach with new customers is centered on building trust and understanding their background, taking care that the coverage choices she offers align properly with their needs. Outside the office, Stephanie's adventurous spirit is evident. She loves traveling, camping, rollerblading, and photography, activities that reflect her dynamic and creative personality. Her decision to pursue a career in insurance was motivated by a deep-rooted desire to help others, a quality that she brings to her role in sales every day. What makes our team special in Stephanie's eyes is the collective work ethic and charisma. She cherishes the supportive and team-oriented environment, feeling that it not only enhances the team's productivity but also sees customers feel they are truly in Good Hands. Stephanie lives by the motto, "Don't wait for opportunities, create them," a philosophy that drives her proactive and positive approach in both her professional and personal life. A fun and inspiring aspect of her story is that she is a first-generation immigrant in the United States, bringing a unique perspective and richness to our team.

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  Tori Ladson

  Licensed Sales Agent

  Tori brings a deep sense of fulfillment and precision to her role as a Sales Specialist in our agency. She finds great satisfaction in working closely with customers to help see their insurance needs are met with the utmost care. Tori's approach to new customers is personal and attentive, focusing on getting to know them individually to help tailor insurance solutions that align with their specific needs. Specializing in sales, Tori has honed her skills to excel in the dynamic and ever-changing landscape of insurance. Her ability to adapt and provide top-notch service is a testament to her dedication to both her role and the customers she serves. Outside of her professional life, Tori enjoys exploring the historic districts of downtown Savannah, where she draws inspiration from the rich history and vibrant culture of her hometown. This love for exploration and history enriches her personal life and adds depth to her interactions with customers and colleagues. Tori was motivated to pursue a career in insurance sales by her desire to diversify her sales skills, embrace new challenges, and contribute meaningfully to people's financial security. Her switch to insurance has allowed her to tap into a dynamic industry where she can truly make a difference. The exceptional teamwork and outgoing nature of her colleagues are what Tori believes make her team special. This positive and collaborative work environment enhances their ability to serve customers effectively and with a personal touch. Living by the mantra, "Because Barbie can be anything, women can be anything," Tori embodies the spirit of versatility and empowerment. This philosophy drives her professional endeavors and personal growth. A couple of fun facts about Tori are that she loves cats, of which she owns three, and that she hails from the lovely Savannah, Georgia. Tori's blend of professional knowledge, personal interests, and commitment to the customer make her an invaluable asset to our team.

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  Zack Fightmaster

  Licensed Sales Agent

  Zack excels in helping customers navigate the complexities of insurance, providing them with the peace of mind that comes from knowing they and their assets are well protected. He finds deep satisfaction in guiding customers to the insurance coverage that best fits their unique circumstances, a testament to his commitment to personalized service. Zack’s approach with new customers is centered on trust and clear communication. By thoroughly understanding each their specific needs and concerns, he is able to offer tailored insurance choices that provide the right coverage. His knowledge spans a wide range of products, with a particular focus on crafting personal lines insurance strategies for individuals and their households, including auto and home insurance. Away from the office, Zack enjoys bowling, watching movies, and expanding his culinary skills with new cooking challenges. His passion for insurance is driven by a desire to positively impact people's lives, helps see they have a reliable safety net in place. What sets our team apart, according to Zack, is a shared dedication to delivering outstanding customer service and customized insurance solutions. This customer-first mentality, combined with a collaborative team dynamic, helps see that every customer benefits from informed and attentive support. Zack’s mantra, "Embrace the challenges, cherish the victories, and always strive to help protect what matters most," reflects his holistic approach to both life and work. It underscores his belief in the importance of resilience, appreciation, and the fundamental goal of insurance—to protect. A fun and intriguing aspect of Zachary's life is his hobby of keeping exotic fish. Over the years, he has cared for a fascinating array of aquatic life, including stingrays, sharks, and angelfish, highlighting his love for the natural world and his commitment to nurturing life in all its forms.

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  Lexie Mauritz

  Senior Sales Agent

  Lexie Mauritz, an integral part of our insurance team, is driven by the uplifting and supportive culture within our agency. She values the seamless teamwork that allows us to provide top-notch service to customers, believing that this positive work environment is key to both professional success and personal satisfaction. When working with new customers, Lexie’s priority is to ensure they feel comfortable and well-supported. She achieves this by engaging in detailed conversations to help tailor insurance coverage to each household’s unique needs, always aiming to improve their insurance situation. Lexie specializes in guiding new customers through the quoting process, working closely with lenders, and informing people about insurance. Her experience makes her a valuable resource for customers navigating their insurance options. Outside of Allstate, Lexie has a diverse array of hobbies. She enjoys connecting with nature, losing herself in fiction novels, expressing herself through art, and surrounding herself with animals. Her passion for insurance was sparked by word-of-mouth, leading her to obtain her Property and Casualty license. The work-life balance this career offers has been a significant benefit for her. The diversity and continuous growth of our team are aspects Lexie takes pride in. She appreciates how our agency embraces change and development, creating a dynamic and enjoyable work environment even when dealing with serious insurance matters. Lexie's personal mantra, "Treat yourself with the same love and respect as you would your best friend," reflects her belief in self-care and respect. This philosophy extends to her love of fitness and video games, striking a balance between physical activity and immersive digital experiences. Additionally, her dream of owning an animal rescue someday showcases her compassionate and caring nature.

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  Tammy Rose

  Customer Support Agent

  Tammy Rose brings over 30 years of invaluable experience to our team. Her journey in the insurance industry began with a serendipitous encounter in 1990, where her computer skills opened the door to a fulfilling career. Tammy's consistent approach to customer service, treating every customer with the same dedication and care regardless of how long they have been with the agency, has made her a cornerstone of the customer support team. Tammy's enthusiasm for her role stems from her genuine desire to help people. Whether it's a new customer or someone she's known for two decades, her commitment to providing top-notch service remains unwavering. This dedication is reflected in the team’s versatility, a quality Tammy values greatly. Outside of work, Tammy is a sports enthusiast, engaging in various athletic activities that reflect her dynamic and energetic personality. Her approach to life is refreshingly straightforward, which is also evident in her unique habit of enjoying solitude while driving, preferring the quiet to the radio. Tammy’s actions speak volumes about her work ethic and approach to life. Her deep understanding of customer needs and her ability to address them effectively have made her an integral part of our agency, contributing significantly to our team's overall success and customer satisfaction.

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  Adam King

  Licensed Sales Agent

  Adam King, a seasoned insurance agent with over 12 years of experience, takes pride in his role as a “jack of many trades” in the insurance world. His enthusiasm for the job comes from a genuine desire to help people not just save money, but also have the right coverage choices for their unique circumstances. Adam’s approach with new customers is to be as friendly and relatable as possible, making the insurance process approachable and understandable. Outside the office, Adam is a devoted family man who loves attending sporting events and indulging in binge-watching sessions of his favorite shows. His motivation to pursue a career in insurance stems from the challenge it presents—no two days are the same, and there's no one-size-fits-all solution, making every day a new adventure. Adam values the knowledge and attention to detail that characterizes our team, believing that these qualities set us apart in providing exceptional service to every customer. His personal mantra, “Be better than you were the day before,” drives his commitment to continuous improvement and personal growth. A fun and interesting aspect of Adam’s life is his passion for hobby farming, which includes caring for 20 chickens. This unique hobby reflects his diverse interests and down-to-earth personality, further endearing him to customers and colleagues alike.

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  Julie Janusz

  Customer Support Agent

  Julie is a cornerstone of our agency's support team, bringing nearly two decades of dedication and knowledge to her role. Her passion for helping people shines through in her day-to-day interactions with customers, where she focuses on building comfortable and relatable connections. Specializing in customer support, Julie has honed her skills to become an indispensable part of our agency, seeing that customers receive the responsive and helpful assistance they need. Outside the office, Julie is a culinary enthusiast who enjoys experimenting with new recipes. Her love for gardening, decorating, and quality family time reflects her nurturing and creative spirit. Julie's journey in the insurance industry began right after high school, starting with a large medical insurance company. This early exposure sparked a career-long commitment to the field, transitioning over time to different facets of insurance with a continuous focus on support and customer service. What makes our team stand out, in Julie's view, is our collective work ethic and seamless collaboration. She values the harmonious working environment and the shared commitment to excellence that defines our agency. Julie's personal mantra, "Early to bed, early to rise," embodies her disciplined and proactive approach to both her professional and personal life. This principle has guided her through years of service, seeing she always brings her best self to the team and the customers she supports. A fun and inspiring fact about Julie is her background as a competitive swimmer. Growing up on the local swim team and excelling to the point of traveling for AAU meets with her coach showcases her determination and talent, traits that she has seamlessly transitioned into her professional life.

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  Tiffany Villalon

  Licensed Sales Agent

  Tiffany Villalon thrives on the diversity of her daily interactions, appreciating the opportunity to work with people from many walks of life. Her approach to new customers is centered around understanding their unique situations with a consistently positive attitude, aiming to demystify insurance and aim to help provide the coverage that best suits their needs. While Tiffany does not specialize in a specific area of insurance, her broad knowledge and willingness to learn allow her to adeptly handle a variety of customer needs. Beyond the office, Tiffany is passionate about her hobby farm, where raising animals offers her a peaceful retreat and a chance to connect with nature. Motivated by the desire to help others understand insurance better, Tiffany finds fulfillment in making insurance accessible and comprehensible. She values the unique composition of our team, highlighting the advantage of working remotely to bring together diverse perspectives from across the United States. Tiffany's personal mantra, "Just keep swimming," serves as a reminder to persevere through challenges with resilience and optimism. A fun fact about Tiffany is her and her two children's involvement in taekwondo, a family activity that strengthens their ties and promotes discipline and physical fitness.

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  Jordan Sproull

  Customer Service Agent

  Jordan Sproull is a key member of our team, known for her dedication to providing top-notch customer support. She values the strong camaraderie and fun atmosphere our team has developed over the years, believing that this positive environment translates into exceptional service for customers. Jordan approaches each new customer with the golden rule in mind: treating customers with the same respect and consideration she expects when contacting a company. This philosophy has served her well, both in customer support and in assisting with sales, where her versatility shines. Outside of work, Jordan's world revolves around outdoor adventures with her two sons and their Newfoundland dog. Whether it's a day at the park or exploring new trails, she cherishes these moments of exploration and bonding. The opportunity for growth and the work-life balance offered by a career in insurance initially drew Jordan to the field. She appreciates the diverse roles and advancement opportunities within the industry, which have allowed her to thrive professionally while maintaining a fulfilling personal life. What sets our team apart, according to Jordan, is the genuine friendships among team members. The ability to learn, motivate, and laugh together has not only made the workplace enjoyable but also fostered a supportive and collaborative environment. While Jordan might not have a personal mantra, her actions and dedication speak volumes about her commitment to both her work and her family. Her passion for making the most of every moment, both professionally and personally, is unmistakably evident.

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  Coleman DeRae

  Customer Service Agent

  Coleman thrives on the daily opportunities to learn, grow, and connect with interesting people in his role as a New customer Onboarding Specialist. He is dedicated to making the insurance process as transparent and accessible as possible, seeing that new customers feel comfortable asking questions and fully understand their policies. Coleman specializes in helping new customers through the onboarding process, meticulously ensuring that all documents are signed, discounts are applied, and questions are thoroughly answered. This attention to detail and customer care highlights his commitment to providing an exceptional start to the customer's journey with us. Outside of work, Coleman is an avid reader and podcast listener, with a newfound passion for cooking. This blend of interests keeps him constantly learning and experimenting, both professionally and personally. The decision to pursue a career in insurance was driven by Coleman's desire for personal growth and the chance to help those around him on the importance of being well-protected. His knowledge has become a valuable asset for friends and family, further motivating his passion for the field. What sets our team apart, according to Coleman, is the efficient communication among teammates. This close-knit environment see that swift responses and personalized attention for every customer. A lover of travel, Coleman is always on the lookout for new and exciting destinations to explore. His adventurous spirit not only enriches his personal life but also brings a broad perspective to his professional interactions.

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  Manny Flores

  Licensed Sales Agent

  Manny Flores brings a natural problem-solving prowess to his role as a New Business Specialist, making significant impacts in moments that matter most to customers. With a genuine approach of treating customers as he wishes to be treated, Manny aims for every interaction to be built on respect and understanding. Manny's knowledge in new business development is complemented by his personal passions, which include archery, yoga, camping, and being an actively engaged father. These hobbies not only enrich his life but also reflect his dedication to precision, balance, and adventure, both personally and professionally. Driven by a profound desire to protect and assist others, Manny found his calling in the insurance industry. It's a field that aligns perfectly with his values, allowing him to safeguard individuals' interests and contribute positively to their lives. What makes our team extraordinary, in Manny's eyes, is the blend of readiness and exceptional skill each member brings to the table. This synergy sees that customers receive unparalleled service and guidance at every turn. Manny lives by the motto, "Things are always working out for me," a testament to his optimistic outlook and belief in positive outcomes. An interesting facet of his life is his decade-long experience as an archery instructor, a skill he learned from a remarkably adept teacher who used a mouth rig to shoot arrows. This experience not only showcases Manny's unique interests but also his belief in overcoming challenges and achieving mastery through perseverance.

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  Roni Martin

  Customer Support Agent

  Roni Martin brings warmth, humor, and an unwavering commitment to customer service in her role at our agency. Valuing the supportive and fun atmosphere created by her colleagues, Roni has found not just a workplace but a community of friends within our team. Her approach to new customers is characterized by her warmth and humor, making every interaction not just helpful but enjoyable. Specializing in customer service, Roni is the go-to person for seeing that each customer receives attentive and personalized care. Her dedication to making customers feel valued and understood is a testament to her professional ethos and personal charm. Outside the office, Roni's life is rich with hobbies that reflect her creative and social nature. From sewing and playing video games to spending quality time with her husband, dog, and friends, Roni embraces a life full of diverse interests and meaningful connections. Motivated by the ever-evolving landscape of the insurance industry, Roni loves that her job continuously offers new learning opportunities. This aspect of constant growth and development is what drew her to the field, seeing that her career remains both challenging and rewarding. What truly sets our team apart, in Roni's eyes, is the collective willingness to go above and beyond in supporting one another. This spirit of collaboration and mutual support not only enhances our work environment but also directly benefits customers, seeing they receive the best possible service.

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  Kim Krahn

  Customer Support Agent

  Kim Krahn is a seasoned professional in the insurance industry, whose passion lies in interacting with customers and making meaningful connections. Her commitment to customer service is driven by a deep understanding of the critical role insurance plays in providing security and peace of mind. Kim finds great purpose in her work, knowing that she helps protect customers during some of the most unexpected moments of their lives. When approaching new customers, Kim prioritizes listening to their needs and getting to know them on a personal level. Her honest and clear communication helps see that customers are presented with options tailored to their unique situations. Kim's dedication to customer service is matched by her love for spending time outdoors, a passion nurtured during her years living in Texas and Colorado. Alongside enjoying the great outdoors, Kim cherishes moments spent with her family and dogs, emphasizing the importance of personal connections both in and out of work. Her journey in insurance began with the desire to make a positive impact by helping protect people's lives. With experience as an Allstate agency owner in Texas and later owning an independent agency in Colorado, Kim brings a wealth of knowledge and experience to her role in Michigan, focusing on delivering exceptional customer service. What sets our team apart, according to Kim, is a shared commitment to prioritizing the customer's needs and supporting one another in every endeavor. This unified focus helps see that every customer receives the highest level of service and care. A fun fact about Kim is her unwavering commitment to rescuing dogs, a testament to her compassionate and caring nature. Her efforts in animal rescue have made a significant difference in the lives of countless dogs, reflecting her kindness and generosity.

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  Adam Sciberras

  Licensed Sales Agent

  Adam Sciberras is a dedicated insurance producer specializing in property and casualty insurance, with a keen focus on helping see customers are not only well-covered but also well-informed about their policies. His passion for helping people achieve peace of mind through comprehensive coverage choices is at the heart of everything he does. Adam’s approach to new customers is thorough and considerate, emphasizing the importance of answering all questions and helping tailor coverage to meet their specific needs. His experience in vehicle and home insurance means customers can trust him to handle their insurance requirements with professionalism and care. Outside of the insurance world, Adam enjoys playing music, exploring the financial markets, and spending quality time with family and friends. His love for good food and great company often brings him closer to the community he serves. Motivated by personal experiences that highlighted the critical importance of insurance, Adam is committed to helping others protect their property and lives. This drive is complemented by his belief in the power of persistence, embodied in his mantra: "Try, try again, you may never know if you can succeed unless you keep moving forward after failure." What makes our team stand out, according to Adam, is the unmatched quality and care each member contributes. The agency's culture of addressing every question and understanding the realities of real-life situations helps customers always feel supported and valued. A fun fact about Adam is his ability to do the worm, showcasing his lighter side and willingness to bring joy into any situation.